To install an application within the Windows operating system you must be a super user or administrator user of the computer. If you normally have IT-Support install applications for you this probably means you are not a super user or administrator of your computer. SSSP v3.1 also requires you to register the application the first time it is used, this should also be carried out by a person who is a super user or administrative user of the computer. Therefore if IT-Support installs this application for you, they should also register the application. Once SSSP v3.1 has been registered for a user on a computer it is registered for all users of that computer.
If you are a super-user or administrator user of your local computer then when starting the SSSP v3.1 installer the first screen below should be shown. To install SSSP v3.1 you should follow the installation process and the application should be straight forward to install. Screen shots of the installation process are shown below.
As described on the download page for SSSP v3.1 the application requires the Microsoft .Net 2.0 runtime environment to be installed on your PC. It can be seen from the “Control Panel->Add or remove Programs” if this is installed. If it is not then SSSP v. 3.1 cannot be installed. In this case follow the installation guide from Microsoft on how to install the Microsoft .Net 2.0 runtime environment and then retry installing SSSP v3.1.
If you are not a super-user or administrator user of your local computer when attempting to install SSSP v3.1 you will encounter the following screen. If this occurs, then contact your local IT-Support for help solving this problem.
The registration process for SSSP v3.1 takes place via a Web Service. Connection to this Web Service should automatically be made by SSSP v3.1 during the registration process, even if you are using a Proxy Server to connect to the internet. Firewalls and/or Antivirus software can be set up to block applications from connecting to the Internet. If you, or your company, have a firewall and/or antivirus software configured in such a fashion it may block SSSP v3.1 from connecting to the registration Web Service. If this is the case you should contact your local IT-Administrator to find a solution to the problem.
When starting SSSP v3.1 for the first time, if SSSP v3.1 can connect to the registration Web Service you should encounter the follow screen before getting to the main application.
You should fill-in all details, or if you previously registered with SSSP v3.0 you can just enter your Email and Password in the “Register with old account” section, and then press the “Register” button. This should fully register SSSP v3.1 and the main application should open up. However, if next time you start SSSP v3.1 you encounter the registration form again then this is probably because you are not a super-user or administrator user of your computer. In this case you should ask your local IT-Support for help registering the application.
If SSSP v3.1 cannot connect to the registration Web Service you should encounter the “Trial Period” form, as shown below.
When using SSSP v3.1 in trial period mode it can only be used for 10 days before registration is required. If you encounter the “Trial Period” form instead of the Registration form even though you are connected to the internet then there is probably a problem connecting to the Web Service either caused by a personal or companywide Firewall or Antivirus software or due to some specific Proxy server settings. If this occurs your local IT-Support should be able to solve the problem.