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To install
an application within the Windows operating system you must be a super user or administrator
user of the computer. If you normally have IT-Support install applications for
you this probably means you are not a super user or administrator of your
computer. SSSP v3.1 also requires you to register the application the first
time it is used, this should also be carried out by a
person who is a super user or administrative user of the computer. Therefore if
IT-Support installs this application for you, they should also register the
application. Once SSSP v3.1 has been registered for a user on a computer it is
registered for all users of that computer.
If you are
a super-user or administrator user of your local computer then when starting
the SSSP v3.1 installer the first screen below should be shown. To install SSSP
v3.1 you should follow the installation process and the application should be
straight forward to install. Screen shots of the installation process are shown
below.
As
described on the download page
for SSSP v3.1 the application requires the Microsoft .Net 2.0 runtime
environment to be installed on your PC. It can be seen from the “Control
Panel->Add or remove Programs” if this is installed. If it is not then SSSP
v. 3.1 cannot be installed. In this case follow the installation guide from
Microsoft on how to install the Microsoft .Net 2.0 runtime environment
and then retry installing SSSP v3.1.
If you are
not a super-user or administrator user of your local computer when attempting
to install SSSP v3.1 you will encounter the following screen. If this occurs,
then contact your local IT-Support for help solving this problem.
The
registration process for SSSP v3.1 takes place via a Web Service. Connection to
this Web Service should automatically be made by SSSP v3.1 during the
registration process, even if you are using a Proxy Server to connect to the
internet. Firewalls and/or Antivirus software can be set up to block
applications from connecting to the Internet. If you, or your company, have a
firewall and/or antivirus software configured in such a fashion it may block
SSSP v3.1 from connecting to the registration Web Service. If this is the case you should contact your
local IT-Administrator to find a solution to the problem.
When starting
SSSP v3.1 for the first time, if SSSP v3.1 can connect to the registration Web
Service you should encounter the follow screen before getting to the main
application.
You should
fill-in all details, or if you previously registered with SSSP v3.0 you can
just enter your Email and Password in the “Register with old account” section,
and then press the “Register” button. This should fully register SSSP v3.1 and
the main application should open up. However, if next time you start SSSP v3.1
you encounter the registration form again then this is probably because you are
not a super-user or administrator user of your computer. In this case you
should ask your local IT-Support for help registering the application.
If SSSP
v3.1 cannot connect to the registration Web Service you should encounter the
“Trial Period” form, as shown below.
When using
SSSP v3.1 in trial period mode it can only be used for 10 days before
registration is required. If you encounter the “Trial Period” form instead of
the Registration form even though you are connected to the internet then there
is probably a problem connecting to the Web Service either caused by a personal
or companywide Firewall or Antivirus software or due to some specific Proxy
server settings. If this occurs your local IT-Support
should be able to solve the problem.